Privacy policy
Last updated: 15 September 2026
dewbird (operated by BL Consumer Brands Pvt Ltd, "we," "us," "our") operates the website hidewbird.com and the associated store, in order to provide you with a curated shopping experience (the "Services"). This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase through the Services, or otherwise communicate with us.
By using the Services, you acknowledge that you have read and understood this Privacy Policy.
Personal Information We Collect
- Contact details: name, address, phone number, email address
- Financial information: payment details processed via our payment gateway (we do not store card/bank details ourselves)
- Order information: items purchased, order history, returns/exchanges
- Communications: messages you send us via the contact form or email
- Device/usage information: IP address, browser type, pages visited
How We Use Your Information
- To process and fulfil your orders, arrange shipping, and handle returns/refunds
- To respond to customer support requests
- To send order updates and, where you've opted in, marketing communications
- To detect and prevent fraud
- To comply with applicable Indian law
How We Share Your Information
We share information with trusted third parties only as needed to run the Services: our hosting provider (Shopify), payment gateway providers, and courier/logistics partners. We do not sell your personal information.
Data Retention
We retain your information for as long as necessary to fulfil the purposes described above, or as required by Indian law.
Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us using the details below.
Governing Law & Jurisdiction
This Privacy Policy is governed by the laws of India. Any disputes arising under this Privacy Policy shall be subject to the exclusive jurisdiction of the courts at Bengaluru, Karnataka.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Last updated" date.
Contact
For any questions about this Privacy Policy or to exercise your rights, contact us at:
BL Consumer Brands Pvt Ltd
652, 22nd Cross, 23rd Main Rd, Parangi Palaya, Sector 2, HSR Layout, Bengaluru, Karnataka 560102
Email: care@hidewbird.com
Phone: +91 91612 69969